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Douglas County Department of Human Services Details Page

Douglas County Department of Human Services
4400 Castleton Court
Castle Rock, CO - 80109
(303) 688-4825
Fax Number: (877) 285-8988

Douglas County Department of Human Services Details

The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps low-income individuals in Colorado purchase nutritious food. County human services departments are responsible for determining eligibility and authorizing SNAP.

The amount of benefit provided is based on income, resources and the number of individuals in the household. SNAP benefits are issued on an Electronic Benefit Transfer (EBT) card, also known as the Colorado Quest Card. This EBT card can be used just like a debit card at authorized food stores. The SNAP benefit can be doubled in value by shopping at participating markets and food stores that support the Double Up Food Bucks program.

Documents Required:
  • Proof of Identity (drivers license, ID card, resident card, U.S. Passport, etc.)
  • Social Security numbers for all household members
  • Proof of any income (pay stubs, letter from employer, etc.)
  • Proof of any non-work income (unemployment, child support payments, etc.)
  • Proof of any assets or resources (bank statements, CD / individual retirement account {IRA} / stocks / bonds, etc.)
  • Proof of any expenses (rent / mortgage, utilities, day care, child support obligation, etc.)
  • Other pertinent documents as needed

SNAP benefits can be used to purchase:
Breads and cereals
Fruits and vegetables
Meats, fish and poultry
Dairy products
Seeds and plants which produce food for the household to eat
Soft drinks, candy, cookies, snack crackers, and ice cream
Seafood, steak, and bakery cakes are also food items and are therefore eligible
Coffee, including instant coffee, coffee beans, ground coffee, and products such as single-serve coffee container pods

SNAP benefits cannot be used to purchase:
Beer, wine, liquor and cigarettes (or other forms of tobacco)
Pet foods
Soaps and paper products
Household supplies
Vitamins and medicines
Food that will be eaten in the store
Hot foods (or any food sold for on-premises consumption)
Live animals

Additional Services and Programs:
  • Medical
  • Financial
  • Childcare
  • Mental Health C
  • Childcare

For additional information please contact the office.

Office Hours
  • Monday 8:00 AM - 4:30 PM
  • Tuesday 8:00 AM - 4:30 PM
  • Wednesday 8:00 AM - 4:30 PM
  • Thursday 8:00 AM - 4:30 PM
  • Friday 8:00 AM - 4:30 PM
  • Saturday closed
  • Sunday closed

Need More Information

We always need more information on our offices so we can keep up to date on changes. If you know of any details that we missed, a new website, hours have changed, etc, please add a comment (below the map on this page), with information. We will then display this for all visitors on this page.

User questions and answers

Help our users find out more about Douglas County Department of Human Services.

How long does it take for my application to get approved?

Mine got approved in 2 days of my interview. A total of 4 days from start to finish.

Friday, March 10, 2023

What are the types of assistance I can apply for in this office?

Do I need to make an appointment or can I just come in?

What type of documentation do I need to apply for food stamps?


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Comments are made for SnapOffices.com reviews of Douglas County Department of Human Services, or updates to be made to our website. If you need to contact Douglas County Department of Human Services, you will need to call them at the phone number provided or visit the website we provide for them above.

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