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Madison County Department of Human Resources (DHR) Details Page

Madison County Department of Human Resources (DHR)
2206 Oakwood Avenue
Huntsville, AL - 35810
(256) 427-6000
Fax Number: (256) 427-6335

Madison County Department of Human Resources (DHR) Details

The Supplemental Nutrition Assistance Program (SNAP) in Alabama is administered by the Food Assistance Division. Its purpose is to provide monthly benefits to low-income families/households so that they can purchase nutritious food at authorized grocery stores, farmers' markets and other retailers.

Individuals must apply for the SNAP program. An application must be filled out and all supporting documentation must be provided. When approved, SNAP benefits are issued monthly and put on an Electronic Benefit Transfer (EBT) card, which looks just like a credit card. The benefit amount depends on number of individuals in household, income, expenses, and other factors pertinent to program guidelines.

Eligibility Requirements:
  • Provide names for all individuals living in household
  • Provide proof of residence
  • Provide social security numbers
  • Provide proof of Citizenship and/or Alien Status
  • Provide proof of income, and expenses
  • Provide additional information as required

Special Note:
The Alabama Elderly Simplified Application Project (AESAP) is an application process for households where all the members are 60 years of age or older and have no earned income.

Contact the office for further details.

Mission Statement To provide for the protection, well-being, and self-sufficiency of children and adults in Alabama.

Office Hours
  • Monday 7:30 AM - 4:30 PM
  • Tuesday 7:30 AM - 4:30 PM
  • Wednesday 7:30 AM - 4:30 PM
  • Thursday 7:30 AM - 4:30 PM
  • Friday 7:30 AM - 4:30 PM
  • Saturday closed
  • Sunday closed

Need More Information

We always need more information on our offices so we can keep up to date on changes. If you know of any details that we missed, a new website, hours have changed, etc, please add a comment (below the map on this page), with information. We will then display this for all visitors on this page.

User questions and answers

Help our users find out more about Madison County Department of Human Resources (DHR).

How long does it take for my application to get approved?

What are the types of assistance I can apply for in this office?

Do I need to make an appointment or can I just come in?

What type of documentation do I need to apply for food stamps?


  1. 2020-06-01 16:00:37

    I was trying to see why im not getting the extra food stamps that everyone else is receiving for the covid19 it has happened 3 times and I have not received any any one of the times

  2. 2020-06-10 13:22:41

    I need to get in contact with someone at the office please I have questions about my benefits.

  3. 2020-08-12 15:15:05

    I have received an approval for food stamp assistance 4-5 weeks ago, but I still have not received by food EBT card. When should I expect it?? Thank you For your prompt response.

  4. 2020-08-12 15:19:23

    Your system is messed up. Will not let me speak to anyone. Snap benefits did not credit to my card and I just need information. Every single number I try does nit give me an option to speak to ANYONE!

  5. 2020-10-09 10:21:03

    FILLED OUT FORM ONLINE IN SEPTEMBER MARKING FOR AN OVER THE PHONE INTERVIEW. Haven't received mail or phone call. The hold time on phone is over an hour. What do I do?

  6. 2020-10-28 16:44:10

    I got approved on the 15th or the 16th and still havent got my card in tha mail??

  7. 2020-11-04 17:44:52

    I was approved about 3 weeks ago and still haven’t received my card. Who do I need to contact?

  8. 2021-02-17 08:17:51

    How do I get a letter of how much food stamp my benefit is?

  9. 2022-04-27 16:36:12

    I received a letter saying my six month form was not received. I did not ever get a form to feel out and the website is a little hard to navigate.

  10. 2022-05-04 08:25:50

    Is it possible to get someone to answer the phone there. And why was my card cancelled I did not order a new card .

  11. 2022-11-08 06:28:53

    I received my letter saying I was approved last month but I still have not received a card yet. What do I need to do or is it normal for it to take this long?

  12. 2023-10-04 19:55:53

    How can I apply for food stamps in Madison County?

  13. 2024-01-11 15:29:12

    My phone was connected to wifi when I received my phone interview and my case worker hung up. I called to request a 2nd interview that afternoon when I had better service. I gave all my information and was told "I'll pass this to your caseworker and you'll hear back from them shortly". Two weeks later I hadn't heard or received anything in the mail, so I called and found out the person I talked to did not pass along my info like she said and my case worker denied my claim. I filled out a new application and I'm still waiting. I can never get in touch with anyone on the phone, every single number listed either just rings repeatedly or the number is dropped because "our systems are currently down". This is ridiculous.

Post Comments and Reviews

Comments are made for SnapOffices.com reviews of Madison County Department of Human Resources (DHR), or updates to be made to our website. If you need to contact Madison County Department of Human Resources (DHR), you will need to call them at the phone number provided or visit the website we provide for them above.

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