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Ouachita Parish DCFS Office Details Page

Ouachita Parish DCFS Office
24 Accent Drive
Monroe, LA - 71202
(888) 524-3578
Fax Number: (225) 663-3164

Ouachita Parish DCFS Office Details

The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps qualifying low-income households purchase nutritious food. This program is designed to increase their nutritional level so that households can stay healthy. Individuals must apply for the program and provide all the required documentation. 

Basic Eligibility:

  • Identity: Driver's license, work or school ID, voter's registration card or birth certificate
  • Alien status: U.S Citizen or a card from USCIS that prove the person is a legal alien
  • Wages: Last 4 pay check stubs or employer's statement for each person who works
  • Self-Employment: Income tax returns, sales records, quarterly tax records, personal wage records
  • Other income: Contributions, child support, alimony, SSI, retirement checks, unemployment compensation
  • Income that stopped within the last 3 months: Pink slip, termination notice
  • Medical expenses: receipts, pharmacy printouts for last 3 months, doctors bills or papers that show medical expenses for household members who are disabled or over age 59.
  • Child support payments made to someone outside of the household

How to apply:

Online: fill out the application and gather all documentation to verify information in the application.

Print: download application, fill it out by hand and gather all documentation needed to verify the information in application then fax it to 225-663-3164, drop it off at your nearest local office or mail completed form and supporting documentation to:

DCFS Economic Stability

PO BOX 260031

Baton Rouge, LA 70826

If you need an application mailed to your address please email LAHelpU.dcfs@la.gov or call 1-888-LAHELP-U (1-888-524-3578). Please NOTE that applications CANNOT be emailed.

After the application is filed, a case worker might contact the individual applying for SNAP benefits if additional information is required. Please note that a decision cannot be made until all the required information is provided. Once it is determined that the applicant is eligible for SNAP benefits, an Electronic Benefits Transfer (EBT) card, referred to as the Louisiana Purchase Card will be sent via mail to the address provided in the application. It will also include instructions on how to activate the card and choose a Personal Identification Number (PIN).  

The amount of benefit provided is based on income, resources and the number of individuals in the household. SNAP benefits are issued monthly on the Louisiana Purchase Card. This card can be used just like a debit card at authorized grocery stores and food retailers. 

Contact the office for additional information.

Mission Statement DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.

Office Hours
  • Monday 8:00 AM - 4:30 PM
  • Tuesday 8:00 AM - 4:30 PM
  • Wednesday 8:00 AM - 4:30 PM
  • Thursday 8:00 AM - 4:30 PM
  • Friday 8:00 AM - 4:30 PM
  • Saturday closed
  • Sunday closed

Need More Information

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User questions and answers

Help our users find out more about Ouachita Parish DCFS Office.

How long does it take for my application to get approved?

3 to 5 business days.

Thursday, March 9, 2023

3 to 7 working days

Friday, January 21, 2022

What are the types of assistance I can apply for in this office?

Food stamps

Monday, February 21, 2022

Do I need to make an appointment or can I just come in?

What type of documentation do I need to apply for food stamps?


  1. 2019-10-03 11:20:03

    I think my food stamps has changed but I can't remember what it was last month.

  2. 2020-06-11 07:33:58

    I used to get snap benefits but when I started getting ssi they reduced them to 16$ then to 0$ my child support stopped when my daughter finished high school . I’ve tried several time on the laCafe site to reapply as my income is $783 a month now but it will not allow me to apply on the site . I still have my ebt card, I can never get any one to help me on the phone.

  3. 2020-08-11 01:48:43

    Hi pls help me out. You guys have been awesome, the only thing is that....I've been trying so hard to get food stamps but with no car right now. Or way to go. It has been hard. I finally got approved. I was told a card was sent via mail the 24th. Of last month. Here is it the 11! And I have not got a card yet.... my benefits are on my account but no card. Can i pls just go to the office and pick one up. I've continually emailed the help line. I was told it would be here within days because my benefits themselves were expedited.

  4. 2020-11-04 10:18:47

    I just came to Monroe Louisiana to stay with my son and his wife but I don't have any income coming and I want to know can I get any benefit and is there any way possible that can any help with food

  5. 2021-03-30 17:16:37

    I am trying to change my address. I was homeless and my cousin in Oregon sent me a plane ticket and gave me a place to live. I will be applying for benefits in Oregon tomorrow.

  6. 2021-03-31 08:10:04

    I had a simplified reporting due for SNAP. I’ve gone online at the web site listed on my letter from dcfs. When I tried to login to my account it kept saying my user I.D. was not recognized. I tried to create a new account but had the same problem .., user I.D. not recognized. I’ve tried calling also but the wait time was 79, 75 minutes long to speak to a representative.

  7. 2021-09-13 14:31:46

    Do I need to make a apt or just come in? I can’t activate my child’s Pebt card it said to contact your office I been trying for 3 days and I can’t get through just on hold all day

  8. 2022-02-07 07:39:15

    I have a paper from you that is supposed to be filled out by my landlord but she is refusing to fill it out And she has threatened me with an eviction notice if I ask again.

  9. 2022-09-21 08:12:26

    I've been trying to get in touch with this office to set up a Snap interview, As of today I've not been connected to your office.

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