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Kapolei Department of Human Services Details Page

Kapolei Department of Human Services
601 Kamokila Boulevard
Kapolei, HI - 96707
(808) 692-8384

Kapolei Department of Human Services Details

Financial & Food Stamps Office.

The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps qualifying low-income households purchase nutritious food. 

Individuals must apply for the program and provide all the required documentation. Individuals can apply online, via US Mail and through the drop-off boxes located at the office. After the application is filed, the individual must have a telephone interview with a case worker and be prepared to answer questions related to the household situation. 

The amount of benefit provided is based on income, resources and the number of individuals in the household. SNAP benefits are issued monthly on the Hawaii Electronic Benefit Transfer (Hi/EBT) card. This EBT card can be used just like a debit card at authorized grocery stores and food retailers. 



Mission Statement To encourage self-sufficiency and support the well-being of individuals, families, and communities in Hawaii.

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User questions and answers

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Comments

  1. 2019-12-14 17:48:59

    Thankx

  2. 2020-09-25 18:54:21

    I am wondering why I haven't received my EBT benefits for the month of September. Do I need to give you more information? I just did my 6 month re-certification.

  3. 2021-11-01 17:34:43

    How can I contact you guys when you guys have the phone line busy?

  4. 2021-11-11 16:33:42

    I did my recert online and submitted it and I have yet to hear from anyone and now I am sitting here with NO benefits. I understand that due to this pandemic everything is backlogged but I would appreciate at least a phone call/email to let me know the status of recert.

  5. 2021-12-13 04:55:54

    I still didn't get my snap benefits and it says that I don't have to turn in my nerf what do I do

  6. 2022-03-29 17:02:16

    I called my case worker back yesterday and was on hold for almost 2 hours then the offices were closed.

  7. 2023-09-27 12:31:05

    Submtitted all my info online and was sent an appointment notice by mail. I called at the correct date and time and was on hold from 9:15-3:10pm. Left callback number and voicemail and got no reply. My letter states that if i miss an appointment my application will be denied. Now im calling the day after and it says i no longer require an appointment at this time and all offices are closed, not open to the public, and to again do everything online. Through this entire process i have not spoken to an actual human, just an automated phone directory. This is very frustrating.

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Comments are made for SnapOffices.com reviews of Kapolei Department of Human Services, or updates to be made to our website. If you need to contact Kapolei Department of Human Services, you will need to call them at the phone number provided or visit the website we provide for them above.


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